FAQ
What is ECAS Global?
ECAS Global, otherwise known as EWallet Casino Anti Scam, is an independent authority that provides services such as compliance audits, certification, and anti-scam prevention and solutions for the iGaming industry and players.
What happens to uncertified scam casinos?
Uncertified fraudulent casinos are entered into the blacklist to warn other players and fellow iGaming operators.
Does ECAS provide multilingual support?
Yes, ECAS provides support in English, Malay and Mandarin.
How much does certification cost?
For detailed costings, please contact ECAS Global through our official channels in the contact us section.
Can players trust ECAS blacklist?
Yes, blacklisted casinos have been thoroughly regarded and labelled as scam.
How does ECAS ensure scam prevention?
ECAS has a thorough list of blacklisted fraudulent casinos that warns the community and prevents further scams.
How many countries does ECAS operate in?
ECAS currently provides services in Singapore, but in the near future expansion is planned for countries like Malaysia, Australia, and Cambodia.
How does reporting scams help the community?
Reporting scams and allowing ECAS to add them to the blacklist helps the community avoid these fraudulent casinos.
How do operators benefit from ECAS certification?
Operators can gain and retain players and build their reputation by building their credibility with ECAS certification.
How do players benefit from ECAS certification?
Players can find an online casino platform to play on without any worries of scam. In the case of any scams, players can be assured that ECAS will investigate fairly.
Can a certified casino still be reported for scams?
Absolutely, if players suspect fraudulent activities from ECAS Verified Partners, they can report it to ECAS, and we will investigate without any bias.
How does a casino become ECAS verified?
Online casino operators can approach ECAS on their available channels including but not limited to Telegram, Facebook, WhatsApp and Instagram.
What does ECAS Global certify?
ECAS Global certifies online casinos on fair play, responsible gaming and secure payment gateways. Certified casinos are safe for players to play on.
What happens after a scam report is filed?
After a scam report is filed, ECAS begins the investigations by reviewing the evidence. If suspicious activity is noted, ECAS approaches the operators for clarification.
How can players report a scam?
Players can report scams on ECAS by heading towards the report section, register as a member if they have not, and provide all relevant details such as casino name, evidence and transaction details.
What is the ECAS Report Scam service?
The ECAS Report Scam function provides a space where players can report suspicious or fraudulent operators to ECAS. ECAS will proceed with investigations and adds operators to a blacklist when deemed fraudulent or assist with disputes between players and operators.
What are ECAS Verified Partner Casinos?
ECAS verified partner casinos are casinos that have passed the strict audits by ECAS, making them the most trusted online casinos for players.